One of RYZE's values is transparency. We value everyone's privacy and want you to know how we handle your data. Therefore, we ask you to read this Privacy Notice to understand what data of yours will be collected when using RYZE and how this data will be used and stored.
These are important details, and we want you to be informed when becoming a RYZE user.
This is our Privacy Notice for you to understand how RYZE collects, uses, and stores personal data during the user's experience and interaction on our channels, websites, and apps ("Platforms").
By interacting and requesting services from RYZE, you agree and declare your awareness of all the information in this Privacy Notice.
It's also why it's essential for you to carefully read everything we've prepared for you here (as well as when we update this notice) before deciding to truly enjoy the services or interact with RYZE.
If you don't agree with any provision of this notice, we'll have to ask you not to use RYZE's services.
But if you agree to our terms, here's a summary of our Notice, and then you can read the full document.
To make it easier for you, here are the definitions of some terms used:
We make it clear that the words used in this Notice that are in the singular include the plural, the masculine gender includes the feminine and the neutral or vice versa, and other words written in uppercase have the meaning specified in the LGPD (General Data Protection Law - 13.709/18) and other applicable laws ("Applicable Legislation").
We want to show you the procedures with personal data that we collect when you register on our App, automatically or through direct request, data that can be used to try to communicate with you or just identify you. Here you can see a summary of the Personal Data we collect:
AUTOMATICALLY COLLECTED DATA (ACCESS LOG): This data is collected automatically when you register on our App. It includes information such as the date, time, and IP address of access.
REGISTRATION DATA: Provided by you when contracting RYZE through online forms, registration data includes information such as: Name, Address, Email, Phone
RYZE's platform is not intended for individuals under 18, and we do not deliberately collect personal data from children and adolescents. If you are under 18, you should not use our platform or provide us with any personal data. If we become aware that we have collected personal data from a child or adolescent, we will take reasonable measures to eliminate the relevant personal data.
Now that you know which data RYZE processes, understand better how they are used.
Whenever we offer services, RYZE will act as the data processing controller in relation to Personal Data, whether common or sensitive.
Simple and straightforward: With the utmost security and respect possible.
RYZE does everything possible to keep your Personal Data always secure. For this, we have security and protection measures, appropriate technical, physical, and administrative measures according to the nature of the collected, used, and stored data, including widely accepted market practices. Among other measures, RYZE adopts authentication for database access, encryption, data backup system, antivirus, intrusion detection, among others.
Despite our efforts, RYZE cannot guarantee that these security measures are free of errors or not subject to interference from third parties (hackers, crackers, among others).
By its nature, despite RYZE's best efforts, any security measure can fail, and any data can become public.
Therefore, it is important for you to know that, by consenting to this Privacy Notice and/or by using RYZE's services, you understand and accept these risks and agree that RYZE will not be responsible for such leakage or data breach when it is duly proven that it has fulfilled all its obligations to ensure adequate levels of security.
It is essential to know that all information collected by RYZE will be stored with a high standard of security on our servers or on third-party servers operated and controlled exclusively by RYZE, located in Brazil, until the present moment.
In addition, RYZE may store your Personal Data on servers outside Brazil and/or use service providers that are not located in Brazil, and when this happens, we will notify you.
In these cases, RYZE will comply with the legal requirements for these international transfers, ensuring the same level of security applied to treatments carried out in Brazilian territory.
RYZE wants to be as transparent as possible. For this reason, we provide tools for you to exercise your legal rights regarding Personal Data according to art. 18 of the General Data Protection Law (LGPD).
Here, we describe some of these rights, but be aware that others are provided by this law if you are interested and request them.
To exercise the rights mentioned above and others provided for in applicable legislation, just send a request to the email privacy@ryze.land, and we will carefully analyze and respond as soon as possible, even if it is to provide information about the impossibility of fulfilling the request.
To meet your request, we need you to mention in the email request, at least, the name of the data subject, the right you intend to exercise, details and specifications about your request, CPF or CNPJ, and the user's email address.
However, this does not mean that RYZE cannot request other information or documents for the verification of your requests and statements, as well as to confirm your identity. This is for your protection.
In case of doubt or request for the exercise of any of the rights described in the item where we mention your rights as a Data Subject, you can contact our privacy department through the email privacy@ryze.land.
RYZE will not disclose and/or transfer your Personal Data to third parties that are not connected with us. However, we may share your Personal Data with:
As RYZE develops and grows, whether through a corporate transaction, acquisition, incorporation, merger, split, or through the sale or purchase of companies, etc., your data may be transferred to these new companies.
To warn you in advance, RYZE may, at any time, change this privacy notice at its sole discretion. In other words, whenever our services change, when we change something relevant, or when we think a change to this document can improve your experience (for example, making some information clearer or more specific), we may change this Privacy Notice.
But don't worry! Any changes will be informed in advance, through the App itself and/or the email provided by you.
But be aware: if you continue using the App after 30 (thirty) days from the disclosure of the new version of the Policy, we will understand that you are fully aware of the new terms applicable to the processing of Personal Data. If you do not agree with the changes to the Notice, you should stop using the Platforms and our services as a whole.
If you have any questions, in any case, talk to us at privacy@ryze.land, and we are sure we can help you with any doubts!
Last update October 31, 2023.